Support Knowledge Base
Connect a channel
Whitelisting and reconnecting
Compliance: flagging, reviews and reports
Troubleshooting
Quick answers
- Are Reports saved in the platform?
- Do keyword changes fix data already archived?
- What if my WhatsApp phone is business-only?
- Text Message Forwarding is missing in iPhone Settings
- My iMessage shows Configuration Pending or Disconnected
- Does WhatsApp need its own whitelist?
- Do I need to whitelist contacts?
- How do I log in for the first time?
- Who do I contact for help?
- Is email connected after I click Save?
- Which review type should I choose?
- Does Archive Intel store my Apple ID password?